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nowexam HP2-Q01 practice exams topics and study questions are composed by current and active Information Technology experts, who use their experience in preparing you for your future in IT.Share the latest HP2-Q01 Study Guide and witness HP2-Q01 test papers follows: 1 .You upgrade the BIOS to the current version. Customers logs in and discover that a specific software
application does not work.
A. Downgrade the BIOS to the previous version
B. Contact HP for a replacement system board
C. Contact HP for a replace BIOS chip
D. Upgrade the affected software application
Answer: A
2 .Your customer’s computer reboots with no warning. What should you try first to help isolate this? (Select two)
A. Replace the system board and test
B. Remove any third party hardware
C. Check system event log
D. Restore the unit and reinstall
Answer: B,C
3 .Your customer indicates that Windows in not recognizing their MultiBay hard disk drive. What can be done first to isolate this problem?
A. Set the MultiBay hard disk drive as a slave
B. Reinstal the factory image
C. MultiBay is not an HP supported configuration
D. Reseat the MultiBay hard disk drive
Answer: D
4 .What can you do with a MultiBay hard disk drive?
A. Increase the size of the existing hard disk drive
B. Attach a SCSI drive
C. Install an additional hard disk drive
D. Daisy chain multiple hard disk drives
Answer: C
5 .Where would you confirm a spare part number?
A. HP PartSurfer
B. device manager
C. HP parts library
D. Windows Control Panel
Answer: A
6 .What tool do you use to test ESD equipment?
A. volt meter
B. osciloscope
C. ohm meter
D. amp meter
Answer: C
7 .Your customer is having problems after installing memory in their computer. What should they do?
A. DPS test
B. Event Viewer
C. Device Manager
D. Task Manager
Answer: A

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